CloudswapNo. A swap only needs the wallet address where your coins should arrive. An account is for people who want cashback and a history of their swaps.
Frequently asked questions
Short answers about rates, checks, timing and custody.
Every incoming transfer is screened automatically for links to stolen or sanctioned funds. Clean coins pass in seconds. We ask for documents only when the screening shows high risk; the swap is then paused until your identity is confirmed.
Usually a few minutes: the network confirms your transfer, the check runs, and your coins are sent. The swap page shows each step as it happens.
Your rate is locked for 15 minutes from the moment the swap is created. If the transfer arrives later, the swap goes through at the rate at arrival, and the swap page shows the new amount.
No. There is no balance to top up and nothing to withdraw: the coins you receive go straight from the swap to your own wallet address.